Burger King

I understand i went late at night. I understand i ordered a decent amount of food. However i ordered on the app atleast 10 minutes before arriving; then had to wait 5 minutes at the speaker and atleast 10 more at the window. Credit where credit is due the food was hot and fresh and correct!

7110 TRANSIT RD LOCATION: I go to whatever BK is near where im working. This week its this one. 1:30 in the afternoon. Maybe 5 cars in front of me. Took 10-15 minutes to get to the speaker. 5 more minutes waiting to place an order. 5 more minutes at the window waiting for 2 simple cheeseburgers. I dont mind a little slow but 20-25 minutes for simple burgers? I could've gone to a sit down restaurant and eaten faster. I wont be going back....if the manager happens to read this.

Had lunch here today about 1130. I ordered with the mobile app. Food came out accurately. Reason for the review is Paul. Slightly older gent on front counter. Super friendly and polite. Gave me the option to wait for the new batch of fries. Then I got to see him interact with a few other customers. Paul helped them order in the most cost effective way. Made suggestions for add ons all the while without being pushy and keeping a smile on his face. Refreshing to see at a fast food establishment.

The food was good but they seem to be short of staff. We had to wait more than ten minutes for them to take our order and there was only one other person ahead of us. They were waiting for a cashier to open the register.

Poor service. I worked in food since I was 9 years old. This is ridiculous. Terrible service. The older lady that was expiditing was so bad. And we ordered large fries and got like a half a cup not even in both. That was at 11.26.25. At about 9:45 about 10 pm. And took about 25 so minutes to get our food out. Hire me I'll rock your world. I will be calling after Thanksgiving you bet.