Carvel

De Witt, NY · Ice cream shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in De Witt
#3
of 14 restaurants
City Percentile
69%
rating percentile
Address
Carvel, 4322 E Genesee St, De Witt, NY 13214
Phone
(315) 446-6047
Website
locations.carvel.com/ny/dewitt/4322-e-genesse-st?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Status
Closed · Opens 10 AM Sat

Carvel is a restaurant located in De Witt, NY. It is one of 14 restaurants listed in De Witt. Its 4.3-star rating is above the De Witt city average of 4.1 stars. It ranks #3 among De Witt restaurants by combined rating and review volume. There are 10 photos associated with this location.

About Carvel

Carvel in Dewitt is your destination for classic soft serve ice cream and frozen desserts the whole family loves. Choose from creamy soft serve, hand-scooped ice cream, milkshakes, sundaes, and iconic ice cream cakes for birthdays and celebrations.... More

Hours

Friday10 AM–10 PM

Customer Reviews

★★★★★ 5.0 Michaela · Feb 2026

Delicious ice cream for any occasion! They have lots of unique flavors and the ice cream is always delicious! The ice cream cakes are delicious! There is a signature crumble layer and delicious frosting! All the cakes have the same inside, so you always know how they will taste, no matter how they are decorated. The cakes also have a variety of decorations for any occasion, including thanksgiving! They will write a name on the cake for no extra cost! The girls at the counter are always friendly and helpful. That being said, everything is very expensive. The cakes are especially overpriced.

★★★☆☆ 3.0 A W · Sep 2019

I’ve been going here for 48 yrs. The best soft serve anywhere in Syracuse. The best pistachio and mint soft serve that nobody else has! HOWEVER, when you are open until 9pm and start pulling the ice cream bins from the case while 6 ppl are still in line at 8:33 makes me want to call your boss! There needs to be better supervision over these kids running the store. Who wants to order a flavor that they can’t see?Whats the delight in that? Work ethic. Same thing happened when I showed up at 10:30 am when they open and the soft serve was dripping down the cone because it wasn’t ready and the case wasn’t stocked with flavors. If you open at 10:30 you better be ready to serve prepared icecream. Nuff said.

★★★★★ 5.0 Sanaz S · Sep 2022

First time in here, I got Browne batter- loved the texture so smooth and yummy- they had ice cream cakes looked delicious.

★★★★★ 5.0 AnnMarie Esposito · Apr 2025

Always have Fudgie the Whale available! We added the Harry Potter edible cupcake toppers that we got at Michaels to the Carvel Fudgie cupcakes. Thanks.

★★★★★ 5.0 Christy Pakkala · Apr 2022

Always a great experience! I've been enjoying Carvel ice cream since I was a kid! They have all their classics as well as new things I haven't tried! It's a small shop, no stairs, very clean and everyone is just so friendly. It's so easy to start up a conversation! It's very clean and just a great treat for the whole family. My pup Coop did for sure!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.