Chick-fil-A

I just have got to tell you about Nigel! He blessed my family this week on Saturday night. He was kind, he was thoughtful and he was present. He has a well developed gift of hospitality and I was so thankful he was there. I was on my own with two hungry little kids at dinner time, he helped me get a high chair, find those little stick on place mats, AND he actually put one on the table for my daughter. He taught me something new: if we don’t use toys, we can trade them for ice cream cones! I had no idea. And I watched him treat everyone else in that lobby exactly the same. He brought us coloring pages, crayons and smiled at everyone. I was just blown away and wanted to make sure he was recognized.

We ordered the kale side salad and discovered two large dead bugs at the bottom of the salad. This is disgusting and nasty! We are greatly concerned about the cleanliness and quality of the food at this location. BE CAREFUL.

This is the second time I have ordered a side salad with a sandwich combo and received brown near rotten lettuce! 1st time I Contacted customer service and they gave me a free French fry!! Not what I wanted. 2nd time contacted store and they said hey would have customer service contact me and take care of the problem whatever that meant. Still no contact. Both incidents happened within a 2 week time period.

If I could give 6 stars I would! If you want the best service imaginable come to this location! I worked especially with store manager Jose and the care that he give to each customer is above and beyond the basic job description. I always love eating at chick fil a because I am treated like family no matter where I go. But the kindness and attention I receive at this location was like non other.

I have deep love for Chick-fil-A. This particular Chick-fil-A is consistently the SLOWEST and most unorganized Chick-fil-A I’ve ever been to. It’s the only Chick-fil-A on my way to work and I’ve been coming here for a year. I might need to change my ways as I feel like the definition of insanity is pointing directly at me.