Chili's Grill & Bar

Veggie burgers are rare and overdone. Hostess kid was on her phone. Cleanliness is average and some servers super nice. Family atmosphere and hard to have anything romantic over the din and portions are good value for money. The entertainment value for different options on the table is fun and vegetarian options are few. Bar area is great too.. must visit once atleast…

The service was commendable, though the pricing is structured around large portion sizes, which may not suit everyone. It would be worth considering the introduction of smaller portions — a move that would simultaneously address affordability for diners and help minimize unnecessary food wastage. A thoughtful addition that could go a long way in broadening their appeal.

I arrived at 2:20pm on a Saturday afternoon with my kids and my friend back in the summertime. We were promptly seated. At 2:23pm, our waiter, Jose, came over. He introduced himself and took our drink order. We all got waters. We ordered around 2:35pm. One of my kids got pizza, fries, and broccoli and the other got tenders, fries and broccoli. I got 10 oz sirloin with broccoli and asparagus. My friend got the chicken quesadilla. The food came around 2:48pm. The food was delicious and we all enjoyed it. I’ll note that my asparagus was perfectly cooked and seasoned. My broccoli had no seasoning at all. I added salt and pepper, which I had to request from the waiter because it wasn’t on the table. I would return!

Overall, the manager Orion and his diligence in providing excellent customer service stopped us from walking out this restaurant. Initially, service was slow. We waited over 15 minutes to be greeted by a server for drinks, and when we were, she was clearly overworked or annoyed by having to serve another table (ours). We get it, it's work and it gets busy. But we don't want to feel like you don't want to be there. Orion came to our table and let us know that they are working on providing better service. He made sure we enjoyed our food and drinks, so I really want to thank Orion for being a great manager and showing us excellent service even when it wasn't his job to do so.

Don't sleep on Chili's! Great prices for some pretty good food (make sure to check the back of the menu for their 3 for Me combos that are fantastic deals!). The restrooms were clean and service was great (shout-out to Bree!).