Chipotle Mexican Grill

There’s no possible way to give a zero if not you’d have it. I understand it’s not fine dining but if you’re paying what you’d pay at a sit down restaurant you would think you’d at least get your moneys worth. I had to dig through what felt like a pound of shredded cheese and guac just to get to 5 pieces of steak, which is supposed to be “double protein” btw. You can fill the bowl with cheese and a heaping ladle of sour cream but not the protein? While it’s not the only location that does this it is probably the worst I’ve experienced and truthfully after multiple times of giving the benefit of the doubt it gets worse every time we get food from there.

I ordered chipotle this evening. Upon returning home, noticed there was a bowl that was not with my order placed in the bag and one of my bowls were missing. When I got back to the restaurant to explain, the cashier did not greet me and instead she just stared at me. The manager I believe, was near by and I explained what happened. Him and the women working the drive through window were nice, fixed the mistake and gave me free guac. I got back home, started to eat my bowl and found a hair in my bowl.

I would rate this location a 0 if I could. You’re probably thinking that I ate a portion of my bowl before posting this review, but I didn’t. I simply removed the toppings to show how small of a portion of protein I received. When I asked for a bit more protein, I was asked very rudely if I wanted a double. I have frequented multiple Chipotles in many states and have never seen a portion this small for protein. With the price increase, they should really be ashamed of themselves. I will not return to this Chipotle. Will plan to drive to Garner or another surrounding location. Staff needs new training. I’m not sure if corporate is aware of the issues with this store, but they should be. I should have listened to the other reviews and steered clear of this location.

The best part about my visit to this Chipotle were the staff. The worst part was the food or lack thereof. Although I only wanted rice, cheese and chicken, I think a little more protein would have been appropriate. I think I will start back going to the Smithfield location.

I visited next door to get an oil change, when I saw Chipotle next door I was excited. I figured what a better place to make the time go by faster? Upon entering I notice how filthy the store is. The floors, tables, drink station, the foodservice area… all of it dirty! Then I get to the counter to order, out of every Chipotle I’ve been to, this location is by far the worst on portions. I’m glad I wasn’t super hungry or I would have needed to go somewhere else to get food. No one was “friendly”, they were not rude just not welcoming, no smiles, just blah like they didn’t want to be there. Heck even I stopped smiling after the third blank stare. I’m a former fast food manager and I’ve never seen an opening this sloppy before. The register area had food spread all over front where your food i