Chipotle Mexican Grill

Elk Grove Village, IL · Mexican restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Elk Grove Village
#32
of 91 restaurants
City Percentile
27%
rating percentile
Address
Chipotle Mexican Grill, 910 Elk Grove Town Ctr, Elk Grove Village, IL 60007
Phone
(847) 434-1030
Website
locations.chipotle.com/il/elk-grove-village/910-elk-grove-town-ctr?utm_source=google&utm_medium=yext&utm_campaign=yext_listings?restaurant=1408
Status
Closed · Opens 10:15 AM

Chipotle Mexican Grill is a restaurant located in Elk Grove Village, IL. It is one of 91 restaurants listed in Elk Grove Village. Its 3.6-star rating is slightly below the Elk Grove Village city average of 4.0 stars. There are 10 photos associated with this location.

About Chipotle Mexican Grill

Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with... More

Hours

Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday10 AM–10 PM
Tuesday10 AM–10 PM
Wednesday10 AM–10 PM
Thursday10 AM–10 PM
Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Rachel Chenot · Oct 2025

Absolutely disgusting! We ordered a kid's quesadilla that was completely inedible and smelled bad. I ordered a salad and it was all rice. I called customer service and they said they would "let the store know." I asked if they knew the store and they didn't. When I said I would tell them the store, he hung up on me. Grubhub has them at a 4.9 rating which is so misleading when yelp and google had them around 2 stars. If I had read those reviews, I would not have ordered. Chipotle should be ashamed. Not sure how they pass food inspections.

★☆☆☆☆ 1.0 Andrea · Dec 2025

DO NOT EAT HERE IF YOU VALUE YOUR HEALTH. I witnessed an employee come out of the bathroom after cleaning it, with a full bag of trash in his ungloved hand. He proceeded to toss the bag in a trash can near the soft drink machine. He then immediately stepped up to the register - without washing his hands and attempted to bag up my food. I called him out before he could even touch my order and told him that I saw him come out of the bathroom after clearly cleaning it. He then lied to my face and said he washed his hands, and I told him I watched him as he didn’t wash his hands after tossing the bathroom trash. The employee got mad , didn’t say a word and walked to the back. No one else said anything, there was no management around. It was disgusting and I’m glad I caught it but I can’t imag

★★★★★ 5.0 Michael Barkhou · Jan 2026

Not our usual location to visit, but we were greeted by two employees at the same time and served promptly. The restaurant itself was booming—even with at least 10 employees on staff around 6:15 p.m. Our local Chipotle is never anywhere near this busy. What I really appreciated was the temperature inside. During the winter, about 95% of Chipotle locations feel cold when dining in due to the layout and how the entrance lets in cold air—something I’ve even complained about at our local spot. This location, however, was warm and comfortable, making it easy to enjoy our meal without keeping our jackets on. Keep up the good work!

★☆☆☆☆ 1.0 whatsmyname · Mar 2026

I am absolutley done with this Chipotle location and maybe Chipotle in general. Staff was extremely rude acting like I am forcing him to work there, wouldnt make eye contact just barking orders at me "what do you want?". Store was dirty with trash everywhere and the food was terrible. Barbacoa was all fat and the soupy undrained beans made it absolutley disgusting to eat. There are way better places to spend $12 with better food and customer experience. Dont let them keep exploiting you

★★★★★ 5.0 David Morris · Feb 2026

The food is as always, superb! The difference here is the staff, and their training. Honestly, they are all so good and personable. I went in to use a discount emailed to me, but couldn't remember my log in on the app to use. They gave the discount anyway, simply seeing the email. /Blown away. Great place, amazing staff.

Accessibility & Amenities

✓ Outdoor Seating ✓ No Contact Delivery ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Fast Service ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Alcohol ✓ Beer

Services

Mexican restaurantCatererFast food restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.