Dairy Queen Grill & Chill
Monticello, IL · Fast food restaurant
- Address
- Dairy Queen Grill & Chill, 101 W Main St, Monticello, IL 61856
- Phone
- (217) 762-7641
- Website
- www.dairyqueen.com/en-us/locations/il/monticello/101-w-main-st/1695/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NTE3Ni03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
- Status
- Closed · Opens 10:30 AM Sat
Dairy Queen Grill & Chill is a restaurant located in Monticello, IL. It is one of 24 restaurants listed in Monticello. Its 3.9-star rating is slightly below the Monticello city average of 4.4 stars. It ranks #11 of 24 restaurants in Monticello. There are 10 photos associated with this location.
About Dairy Queen Grill & Chill
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Hours
| Friday | 10 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 10 AM–9 PM |
| Monday | 10 AM–9 PM |
| Tuesday | 10 AM–9 PM |
| Wednesday | 10 AM–9 PM |
| Thursday | 10 AM–9 PM |
Customer Reviews
Any time you walk into this Dairy Queen you’re hit with a fog of body odor. The people who work here are so unhygienic that they can stink up an entire restaurant, even over the aroma of frying food. If they can’t even be troubled to bathe or launder their clothes, how good can their food safety practices be? They’re also rude. Everyone knows not to expect politeness or a smile at a DQ in the 21st century but this one is extra stinky.
We stopped at this location while travelling. The staff is not the friendliest. I asked if they had grilled cheese on their children's menu. Some locations do/or will make it, some don't. They said they would. We had others in our party ordering separately. The person behind me asked for a grilled cheese and was told no. I had just ordered one. It made for a very awkward situation. I ordered the chicken strip basket. Chicken was mostly breading and gristle. Dry. I don't understand why drinks don't come with this one meal, especially at that price point. The other staff member in the sitting area was on their phone having a loud conversation. It was not the best environment for enjoying meal. Half of our group left without ordering and the others chose to take their done in food to go. We l
The sprite tasted like carbonated water, no syrup. Cheese curds were greasy.
The cashier was very rude. Did not greet us at all. She also ignored my son's request. We will not return.
New and Improved!! Since the remodel and new management, this location has been Great! Customer service is as good as it can get, and the speed, they've got it figured out to get you from order placed to food in your hand in no time at all, especially with the influx of patrons wanting to try the new place out! Nice to have a quick ice cream shop back in town!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.