DQ Food and Treat in Lees Summit

This an old and rundown Dairy Queen. Corporate should pressure the franchisee to update the location. It’s apparent they have not invested into this building for 30+ years. The entrance doors are not square and they slam creating a hazard. The bathrooms are nasty, the seating and tables are too old to be properly cleaned, the walls have stains, and the freezers are falling apart.

Ummm yikes. I'll say the service was great and fast. The ice cream was as expected for DQ - very delicious. But this building is run down and in need of a makeover. The biggest issue is there seemed to be no ventilation in there as they were grilling the food. It's as if you took your smoker and put it in the middle of your kitchen for 8 hours. I don't know any of the employees or patrons could stand it in there.

Have been to this location multiple times and if you go inside to order be prepared to wait at least 20 minutes for your food because they are slow! Also, I don’t know how it’s possible but they always seem to forget at least 1 part of my order.

First time I've been to a DQ in several years and it was pretty good! I took my grandparents, one had the number ten burger with onion rings and the other had thenchken strip basket with fries. Both were really good- the tenders were dry and overcooked like some places and the burger was tasty. Wasn't too busy and it was clean. The best part was Kat, the very nice lady who was bringing out dine in orders. She was super nice, getting my grandparents all the ketchup and napkins they could need, and kindly finding a place to safely stick my grandmother's walker out of the way and bringing it back over when we were ready to head out. Kudos to Kat! 👍

Not happy. I had to explain my order 3 times. Ordered 3 meals all with large fries. Got home I hardly had any fries at all. Got 2 orders of fries not 3. Between the 2 I did get there isn't enough to make 1 large fries. My drink was sticky so I'll be cleaning my steering wheel now. I don't know what is going on inside but someone isn't paying attention or just don't care. But hey, I got a huge pile of napkins. Hopefully this isn't the new normal for this location. Usually it's very good. But tonight was a bad night. Very busy day and just wanted to feed my children.