Dunkin'

The only good thing I can really say is how they make their drinks. I’ve never had one that’s been lacking or made bad. More so however, they are ALWAYS out of things. This entire past week that I have been down, they have been almost completely out of donuts. A donut shop lacking most of their donuts. They are always busy as well. I’d understand not having inventory if you don’t expect to be so busy, but they are almost always busy as well. You’d think they’d be smart enough to stick their inventory so people get what they’re coming for. Their product definitely didn’t meet demand, and I wouldn’t say their service even makes up for it. You’re better off making the 10 min trip and going to the Watertown one. Much better all around.

Edit: This location has done a complete 180 since my last review. Jill Has taken over the team and the location is kicking ass! Grateful Dunkin employees people like her! I have never been Disappointed to the point of writing a bad review. Every time I have stopped at this establishment apart from one single time, my order has been incorrect or incomplete. The Morning staff is extremely slow. I have worked in kitchens for 15 years and I’ve never seen a crew move slower. It took 15 minutes for them to even speak to me and another 5 to tell me they Didn’t have what I ordered. 3 other people that came in after me were served before I was acknowledged. Absolutely will not be coming back

It’s honestly frustrating. We clearly order one drink with a French vanilla shot and one with a French vanilla swirl, both medium with cream and sugar, and they still mess it up every time. It feels like they stop listening as soon as they hear the word “swirl.” ITS NOT THAT HARD TO LISTEN.

Foods decent but I wouldn’t recommend going there when you are hungry due to the 5 hour wait you have to sit through even with just 2 cars ahead of you. It blows my mind that an establishment can even afford to stay open when they can only process 1 order every 30 minutes and even after that they still manage to not get crucial details right. Wouldn’t recommend spending money let alone wasting your time to go here. Better off going and foraging for your own breakfast in the woods.

The only reason for 2 stars for food is because most of it is frozen and hard to screw up but 9x out of ten they will! Worst service ever, every time Ive gone. (I tried to go at different times to see if service would improve, nope!) The slowest Ive seen people move. And as the name implies, Dunkin “Donuts,” they should have donuts, right?? Ha! Think again!