Dunkin'

As a business traveler, I frequent Dunkin’ Donuts up and down the East Coast. This is by far the worst out there. Constantly getting the order wrong, doesn’t understand simple communication. I would suggest just passing by and go somewhere else and save yourself a headache nothing and I mean nothing is good here.

Was in the drive thru line for about 19 minutes just for a hot coffee on a Saturday early am. Only 3 cars in front of me. It shouldn't of taken that long for a hot coffee. Even when I proceeded to the window they didn't have my coffee ready. Atleast 5 or more workers inside. This is why I stick with Starbucks in Leesport.. never had any issues! Do better Dunkin!!

This is the worst location. The staff is so unfriendly. You need to repeat yourself, multiple times at the drive thru..only to be told your being rude..*im not a rude person. Then same thing at the window, the manager *im assuming, is rude. The orders usually not right. Theres no hi, no thank you..theres nothing. But shoving your order at you. ID SOONER GO OUT OF MY WAY TO A NICER, FRIENDLY LOCATION..WHERE MY ORDER HAS ALWAYS BEEN PERFECT. *THE NEXT DUNKIN ON MY WAY...IS SHARTLESVILLE.. THEY WILL GET MY BUSINESS NOW .

I went to Dunkin this morning hoping to have a little bite to eat before work instead had a disgusting breakfast!!!!!! My bacon and cheese on bagel was so greasy!!!! And my hot chocolate was like drinking muddy water I seen how they made it. The machine must’ve been broke how you make the hot chocolate so he scooped cocoa and a cup and added hot water that was boiling hot so my suggestion next time tell somebody the machine is broken. so all I was a massive bellyache and throwing away the hot chocolate and not eating my full sandwich cause it was so disgusting so it was basically $10 down the drain for nothing I hate to say, but I will not be returning back to Leesport Dunkin’ Donuts and for customer service the gentleman that was there this morning. He could’ve been a little more pleasant

This morning I stopped by this location to get a hot chocolate. The gentleman who helped me said their machine was broken and he was trying his best to make it by hand. His customer service was amazing and he was so nice. As he handed me my hot chocolate he said “ I hope you like it and I hope you have a good day” I’m going to have a great day since my hot chocolate tastes amazing! Thank you kind sir!!!