Dunkin'

Horrible service. They have the lobby closed for no reason and the girl running the drive through is to busy smacking gum and fixing her outfit. Doesn't know how to make the coffees. Girl at the drive through kepts smiling at my husband but as soon as she saw me and our daughters, she gave us dirty looks and was rude. horrible customer service. I work in customer service management and that shouldn't be happening. I will not be back to this location 1 star because it won't let me give none

Bad attitude by staff. They were out of almost every type of donut, and it was only 11am. Refused to make my drink the way I ordered it, which I've never had a problem with at any other location nationwide. My total order came up to around $40, and they refused to accept a $50 bill. Eating area looked like it had not been cleaned all day. They gave one of our drinks to a different customer at the drive-thru and then couldn't remember what we ordered. This location can't go out of business soon enough.

I just paid six dollars for a tall glass of milk 😭😭😭 I tried to call the store to see if I could come back by sometime this week and get my order fixed, but the voicemail is full. I’m not the difficult care type or want to complain, but this is not a latte. This is ridiculous. I wasn’t able to go back through. I’m on a time schedule and I work hard for my money. This is the second time this has happened to me just in the past two weeks.

Shut this place down. Just look at all the reviews and it tells you how this place is run. It's a shame because I drive by this place every day.... but I go to the Greenville location by the hospital instead. Podunk small town workers representing a brand that deserves better.

This is a typically busy DD in Powdersville located directly off 153 in a strip mall. Despite a very well kept store front, which appears new and frequently cleaned, the drive-thru line wraps around the back of the building near the garbage area. It has seen some weather. It’s not picturesque or inviting (see photos). The service was slightly better than what is to be expected. Thankfully my order was ready upon arrival to the drive-thru window, as I was car number seventeen in line (no exaggeration). Order was correct and efficiently conveyed. I ordered a caramel frozen coffee and blueberry glazed donut. Employee was pleasant and professional. Will definitely come here again and would recommend, although I have had other experiences where the drink was not made properly. Hence the 3 stars