Dunkin'

Shelbyville, TN · Coffee shop

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Shelbyville
#31
of 73 restaurants
City Percentile
22%
rating percentile

Dunkin' is a restaurant located in Shelbyville, TN. It is one of 73 restaurants listed in Shelbyville. Its 3.7-star rating is slightly below the Shelbyville city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–9 PM
Sunday6 AM–9 PM
Monday5 AM–9 PM
Tuesday5 AM–9 PM
Wednesday5 AM–9 PM
Thursday5 AM–9 PM
Friday5 AM–9 PM

Customer Reviews

★★☆☆☆ 2.0 M · Jan 2026

i ordered through delivery and got glazed donuts and they gave me blueberry? i don’t like any other donuts but glazed. why would you put some random donut in there if you ran out of a specific donut instead of asking what other donuts yall got or refund? they also gave less drink when i ask for less ice.

★★★★★ 5.0 Chelsey Eaton · Jan 2025

I placed an order in the app. My order was ready when I pulled up a few minutes later. My food was hot and fresh, and my iced coffee was made exactly how I ordered it. I tried the bacon and sausage wake up wraps. Both were tasty.

★☆☆☆☆ 1.0 Karla Robertson · Nov 2025

Drive thru lady name Zoe was very unprofessional. I waited in drive their for a good 5 minutes for her to find a lid. I tapped on the window to think she had forgotten about me and she slings the window back really hard and speaks very rude towards me. This is unprofessional and there's no need in being unknown. Do not go here. Take your services elsewhere. I didn't even wanna give a star. Do better Dunkin.

★☆☆☆☆ 1.0 Ty Scarborough · Feb 2026

I don’t ever take the time to leave a review but I had to this time. Horrible service. The staff is rude and will intentionally mess up your order if you don’t tip at the drive thru on even a $5 order. If you ask a question about something on the menu they get super awkward and try to make you feel like an idiot even when you’re trying to be respectful. They must be under bad management. I’m done with this place. It’s a shame because I would get breakfast there 3-4x a week but whatever.

★☆☆☆☆ 1.0 Amanda Lyon · Dec 2025

Disappointed at the fact that online orders are left on the back burner when it comes to walk-in customers. I tried to explain that online orders are put into the system before walk in customers even get out of their car and all I got was run around excuses on how I was wrong and they were told otherwise 🤔 which makes me confused about who they have managing this place. When you're waiting 15 minutes on a small hot coffee there's no reason to make excuses for that. That deserves a sincere apology. Shame shame shame...

Accessibility & Amenities

✓ Outdoor Seating ✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Great Dessert ✓ Great Tea Selection ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.