Florida Department of Health in Glades County

I feel so fortunate to have Dr. Jean- Baptiste and his wonderful staff in my life. They are always so pleasant, and the Doctor always really takes the time to listen, and to offer well thought-out advice and future care instructions. He is always very thorough, and is sure I understand everything before I leave. This is the best clinic I've ever seen. Always so clean, welcoming, thorough, and just a really pleasant experience. I definitely recommend them to you.

I recently had an extremely negative experience in the Moore Haven center Florida Community Health Center located in Glades County Health Department. On Sunday, my daughter began complaining of severe pain in her lower back molar. It kept her up Sunday night, and Monday morning she woke up with extreme swelling in her cheek and gum, so on Monday I began calling the provider listed on her insurance information for DentaQuest for an emergency appointment (the Moore Haven office!). I called 5 times on Monday between 8:40 am and 4:30 pm, left messages 4 times and spoke with a woman once who told me she'd pass the message along for a callback. I waited until 7 pm and called one last time and put yet another call in to the answering service asking them to please call the doctor and ask if I sho

I just witnessed a poor woman get bullied by a receptionist and even threatened to have the lady removed from the office all because she spoke Spanish and the translator they have (if you can call her that) didn't translate properly the receptionist said she felt threatened. It's so stupid I was sitting in the lobby and understood everything perfectly at no time did this woman threaten the receptionist. #ignorance #racist

Very poor staff communications seems that the phones are for looks because nobody ever answers them and the appointment visits are extremely long to be seen I arrived for one of these visits and waited for over two hours and I was the only one there. I don't think they care at all for the patient.

It was so easy to call and make two new patient appointments. Usual dentist don't answer and takes forever to find a new dentist. Very polite and friendly