McDonald's

Very terrible customer service. I order 1 med cup coffee on my way home from work. The restaurant was completely empty just me and 2 other customers that was waiting on their breakfast.After 10 minutes of ordering a lady came around from the back and asked if I just waiting on 1 cup coffee I told her yes. She went back to the kitchen made the coffee come back to the front and put the coffee on the far right counter and walk over to the counter on the left where the registers are in which I was standing. Looked at me and then turn around talking to the guy next to me that had just walked in. I then asked her if the coffee was mine she gave me a nasty look and said of course with a dirty attitude. This location deserves ZERO STARS..... absolutely unacceptable when dealing with paying custome

McDonald’s in north Babylon must have Better customer service. My son likes to order in the drive-through. He is nine years old and Ordered a McChicken a cheeseburger and a medium fries and when we got to the window, the lady at the window said that next time that a adult or parents should order because they try to make the service fast and it takes longer for them to make the order when the kid is ordering, and we took two minutes to order our food and she said that next time They can refuse the order, and when Ask her why the child couldn’t order. She said that because they try to move the drive-through fast and not keep people waiting. But when we got there, the line was empty and there was two cars that came behind us. After and the drive-through was empty.this Is not the first time my

Got a hot fudge Sunday (never got a receipt) paid for extra hot fudge as it showed on the screen when I finished my food I noticed it was coffee chocolate and no where near extra so I brought it back and was told I needed my receipt I never received women in window got rude for no reason and all this after making me wait in line again for 20 min ended up giving me a cup with a small dot of hot fudge to be petty I’m assuming terrible service

Sometimes I get home late and have to grab a bite to eat at McDonald’s. This night I got the smash burger that we see in the videos on YouTube. I couldn’t eat my McChicken sandwich because it looked like someone punched it and threw it in the bag. The fries were half empty so I can assume that someone is not happy with their job. Two of my friends had the same experience late at night at the same location. Stay away from this North Babylon location after 9pm or you risk getting a smashed sandwich.

This location was recently redone and the dining area has been reduced so the self service kiosks could be used more. I personally feel it has lost its person touch. The outside has been reduced to a shipping container type facade and if that is who they want to compete with then they suceed. The art of efficient food prep and delivery is always being pushed to better numbers and seemingly less reliant on employees to help keep costs down. It is a shame that efficiencies and automation keep changing the human experiences. Food is typical McDonald items but whether here or elsewhere the burgers seem to continue to shrink in diameter.