Moe's Southwest Grill

Latham, NY · Mexican restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Latham
#93
of 118 restaurants
City Percentile
17%
rating percentile
Address
Moe's Southwest Grill, 800 Loudon Rd, Latham, NY 12110
Phone
(518) 250-4463
Website
locations.moes.com/ny/latham/800-loudon-road?utm_source=google&utm_medium=organic&utm_campaign=locations_partner
Status
Closed · Opens 10:30 AM

Moe's Southwest Grill is a restaurant located in Latham, NY. It is one of 118 restaurants listed in Latham. Its 3.6-star rating is slightly below the Latham city average of 4.2 stars. There are 10 photos associated with this location.

About Moe's Southwest Grill

Moe’s Southwest Grill in Latham offers bold, customizable Mexican food made fresh daily. Build your burritos, tacos, quesadillas, nachos, bowls, and salads with grilled proteins, fresh veggies, queso, and salsas. Moe’s is family-friendly,... More

Hours

Friday10 AM–10 PM

Customer Reviews

★★☆☆☆ 2.0 Chris Cooley · Mar 2026

Quite possibly the worst Moe’s I’ve ever stepped foot in — and I say that having genuinely tried to enjoy it. The food was fine. Perfectly adequate. That’s where the compliments end. The staff managed to make me feel like my mere existence was an imposition. I asked to dine in. I was handed a to-go bag and told, without apology or explanation, that there were no trays available. No offer to help. No acknowledgment that this was anything other than my problem to deal with. For a nearly $22 meal, this is astounding. There’s a particular skill in making a customer feel genuinely unwelcome, and this location has perfected it. The energy here isn’t just negative — it’s aggressively indifferent, the kind that makes you want to apologize for having the audacity to want a burrito. Basic human dec

★☆☆☆☆ 1.0 Masoud Hamdam · Feb 2026

I would like to report unprofessional and disrespectful behavior by a team lead. Today at approximately 02/14/2026 2:00 PM, she was rude, unwelcoming, and did not demonstrate appropriate customer service standards. Her conduct appeared discriminatory, and she was observed laughing and making inappropriate remarks about customers with other staff members. This behavior created an uncomfortable and unprofessional environment and does not reflect the values expected of the organization.

★★★★★ 5.0 Andrew Mangini · Sep 2025

Had a great experience at this Moe's. Employees we're super nice. Service and food both awesome, highly recommended. This was my first time at a Moe's in years, I'll definitely be back.

★★★★☆ 4.0 AL Diamante · Mar 2023

This location was pleasant. The staff was attentive and friendly. I haven't been to a Moe's in over a year. They have simplified their menu. I preferred the old menu better but this will probably be an easier experience for many people. I had a burrito with tofu and I did enjoy it. The ingredients were fresh tasting and the staff did a great job stuffing it full.

★☆☆☆☆ 1.0 Sandi Mason · Dec 2024

They should just close down if they’re going to serve inedible food. They brought my kids inedible slop. Literally sent a quesadilla with an onion peel cooked on top…disgusting. The food was cold, peppers big enough to choke, it looked thrown together, no sauce inside or on the side, chips for one order instead of three. I will never again.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurantCaterer

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This listing is informational. Contact the business directly to verify credentials, services, and availability.