Mr. Hero

Usually pretty good w/ good customer service, but my son and I got food poisoning yesterday from the roman burger. I was really sick. My son was fine from his other food, then later on when he ate the other roman burger that I bought, he became ill as well. I think it was the pork.

Absolutely don’t dine here! They’re incredibly overpriced and extremely deceptive! I only ordered sandwiches and they tried to charge me for full meals. Then they attempted to give me small drinks after charging me for large meals. I confronted the cashier and after debate requested a refund and was told that because I paid with a card, they couldn’t! After almost waiting 15 minutes, (I was the only customer) I got home to find the fries were stone cold and one large sandwich, a medium and the other half of the sandwich was a small. Believe me, this wasn’t a mistake on their part , this is how they conduct business. I’m one and done, I’ll never eat there again!!! But I’ll definitely tell everyone to pass on this location…

First time ordering here. I left the store after I paid for 5 min to pick up something else. When I came back, the guy recognized me and handed my order right away, I had slight modification, and they were taken care of. Got the cheesesteak, Not disappointed.

Hadn't been to any Mr. Hero in awhile. I'm talking a long time. Years! Based on local reviews I gave this one a shot. Very clean. Staff wearing masks and seem to get along great. Was very patient as I had to give the unfamiliar to me menu a once over since it had been awhile. Got me in and out and food tasted somewhat as I remember from decades ago (portions have shrunk from what I remember Mr. Hero to be but thats to be expected). Would definitely come back to this location!

The gentleman with the longer hair behind the counter on 10/8/25 at 12:50 pm DEFINITELY cared about providing good customer service.