Pizza Hut

Order online and waited an hour and half to see the tracker was showing preparing. Tried calling the store and someone answered claiming to be the owner and inquired about the status of my pizza then he stated ill transfer you to the store. Waited 3 minutes on hold for them to disconnect. Tried calling and again and went straight to disconnected. Waited another 30 mins then find another number to call and they stated my ordered was canceled with no email or any updates on the apps. These places use to be awesome with the buffets and awesome food. Now they just suck. Close down if this is how you are. Just close until you get staffed or better business model.

Ordered and food never showed up. 1.5 hours later we got a DoorDash message saying the order was cancelled... we ordered online not even using DoorDash. We called PizzaHut and the call was forwarded to a call center. This is a literal scam, do not order from them. In short, we had to call the credit card company to dispute the charge. They do not answer calls. Also, a few months back my mom brought our 6 year old son here to get a pizza. They were ignored the entire time they were there. Shut this place down ASAP.

1) Order one pizza, one side, and one drink through Pizza Hut app. 2) Receive text that DoorDash driver will be delivering. 3) 30-40 minute estimated delivery ends up taking one hour. 4) Pizza is cold and nearly inedible. 5) Try calling this store that made the pizza. No answer. 6) Call DoorDash. Speak to human that says DoorDash will process full refund but they need to transfer me to Pizza Hut customer service. 7) Transfered to Pizza Hut customer service that has an automated message that says I need to call the local store for a refund. 8) Write this review as I'm on hold with main Pizza Hut line. 9) Never order from here ever again.

The Pizza from here used to good. Ordered recently a veggie pizza. I was standing there for almost 20 minutes. I placed the order online. It took them 10 minutes to even acknowledge me..they were both talking back there. It was not busy and no other names were on that board. I felt something was off and they delayed giving me the pizza. When I got home the pizza was thin crust. I ordered and paid for pan and the pizza looked disheveled. Look at an older picture of what it should have been versus what they gave me. I did not get what I paid for. This cost me $25. If I don't hear back from Pizza Hut about this, I will goto my bank and put in a charge back. I'm getting tired of spending money and not getting what I want, what I paid for.

Placed online order. Food was transferred to another driver after 1 hour and no wings due to them being frozen. I paid $26 for a Monday $5 special. No money was refunded. Went to store got a refund for only the cost of wings. No apologies for my troubles. Pizza Hut do not want to talk to you unless you are spending money. You have to email them. I have emailed several time and still have not talked to anyone. Poor sevice. We order group meal for meetings, no more we will use someone else. Things happen but how you handle it after is key.