Panera Bread

I ordered a chipotle chicken avocado melt for my daughter. After waiting in the drive thru pickup line for 15 minutes (the order was placed ahead of time), she received a sub par sandwich with virtually no chicken on it (see picture). It was definitely not worth $11.50. It was majorly disappointing for a repeat customer. It may be time to find a new lunch venue.

I usually order from this location because their food presentation and quality is always great. Yesterday was a different story. I ordered a turkey cheddar with extra tomato and basil with basil pesto spread. I had two tomatoes on the sandwich, the basil was chopped finely in the center of the sandwich which I never encountered at any location and the basil pesto spread was non existent. I also ordered a chicken cranberry walnut sandwich which I tried to eat for lunch today. This is where I was APPALLED. After today midway through I bit into what I thought was a stem of lettuce, turns out it was a piece of plastic/rubber! This is SO UNSANITARY AND UNSAFE FOR ANY CONSUMER! I don't care how busy you are, have your employees take the time to typical follow food safe protocol. Needless to say

This was sliced and toasted and still served (drive thru order) I did try to call and let them know they were serving mold and couldn't get through it just rang for over 10 minutes. Please do better.

This Panera Bread is awesome. You get your orders, and they come out generally the way they should. I believe they're supposed to fill the mac and cheese bread bowl to the top though, and they didn't, so that was the only negative part of my visit.

Writing this on behalf of my fiance….she paid $17 this morning for a bacon & cheese bagel and a sausage/egg/cheese at Panera. This sad little thing is what they consider a bacon bagel… one flimsy strip of microwaved bacon split in 2 and tossed on there like an afterthought. Absolutely pathetic. For that price, I expect an actual breakfast sandwich, not this embarrassment. Never coming back—Bruegger’s from now on.