Sonic Drive-In

This place never fails to disappoint. Ordered a big dill burger without cheese and a unsweet tea. Our order was repeated back to me THREE times. I got a sweet tea, a burger with cheese between every layer and fries hard enough to break a tooth. I shouldn’t be surprised. This sonic has been awful for decades. New management has made no improvements.

Ordered 4 breakfast burritos only to get home to realize they did not put any eggs in them. I had to make my own.

I had higher hopes for this sonic after they re-opened. Their ordering kiosks don’t accept payment. Of the two times I have been there they have completely left off items that were paid for. The items received were not fresh and not made correctly. The manager will simply state I can’t help you with a refund if you order on the app🤷🏼‍♀️. A refund is the only solution for food that isn’t fresh and menu items left out. I really dislike this for this location that is closest to me. They have a long way to go to get this up to a mediocre standard. It’s disheartening that we don’t have access to good food anywhere near Glenn Heights(that I know of).These restaurants really need to do better. Corporate needs to come in and enforce a very basic standard for Sonic. That would be a vast improvemen

I tried order a simple #2 with a cherry lime aid. It took 10 mins just to get that added because I was being interrupted constantly. Then when I tried to pay with a gift card all hell broke loose. Constant communication problems. I just cancelled my order and left.

Ajay is an awesome manager. She took my order and got everything right. Thank you for your great customer service.