Subway

Wife made an online order. I got the footlong cold cut. It had 1 piece of bologna across the sandwich. No other meat. I called the store and no manager there. The guy said he will have to text the manager and I gave him my number so the manager could call me back. He called me back and said they were sorry for the mistake. I ask for a refund he said they can’t do that. Then I ask if they were gona remake the sandwich to make it right, he said no. So, I guess it’s like, sorry we messed up you order, deal with it. Talk about bad customer service!!! Subway in Bullard Texas! Give me a break

Nicole!!! Up here doing Everything herself! There’s a line 15 people deep, she has NO HELP and she’s hustling, moving, baking—-And STILL telling people to have a blessed day. She definitely isn’t supposed to be up here by herself (if she is then subway should be ashamed) She is amazing and an asset to this store.

Generous portions! They were short on spinach and we ask for our chicken to be heated and meat was cold. Small dining area.

Every single time I order at this location whether it be online or in store, I have problems. Ordered 3 footlongs with all 3 being hot sandwiches...requested that my order have the meat and cheese toasted only...they put unheated cold meat on all of them ..when I unwrapped mine one of the halves was flipped upside down with meat falling out and my sandwich wrapper torn to where I couldn't even carry it back to the counter ....got attitude when I took the sandwiches back to politely ask them to reheat them...veggies and all instead of having them remake the sandwiches.... Seems like expecting people to do their jobs with integrity now days is far and few in between ...I won't be back to this location.

I should have done this review months back, the two ladies that work the day shift are very hard workers. Sometimes a crowd comes in but they keep there nose to the grind. They greet you when you come in, they know me and I'm sure if your a regular they know you also. The food is always the best quality and service, honestly I wish I had a restaurant, I would hire these ladies to run my store front (alongside my wife who works at another restaurant in town) there just that good. Keep up the good work and your great training of the younger staff, your all doing a fine job.