Subway

Review for Subway – 18137 Town Center Dr, Olney, MD 20832 I had a deeply disappointing and concerning experience at this location. I ordered a simple 6-inch sub with turkey, pepperoni, and lettuce. The total came out to $10, which already felt excessive for such a basic sandwich. The real issue arose when I got home. My young daughter began eating the sandwich, only for us to discover a large bug embedded in the lettuce. It was absolutely disgusting and completely unacceptable. I immediately called the store to report the issue and asked to speak with a manager. I was told there was no manager available. When I explained what happened, the staff became defensive and showed no concern or accountability—no apology, no offer to make things right, nothing. This is not just about poor custo

Went in at 11:45am, 1 customer in front of me. I ordered 15 sandwiches for my staff. 3 were made wrong and the guy at the register didn't know how to use my tax exempt card for my business. I felt as if i was holding up the 8 ppl who came in after me. I normally don't complain but there should definitely be more than 2 ppl in a environment such as this at lunch time especially with a staffer that speaks fluent English.

I ordered 2 subs from this Subway location. When I ordered tuna subs from other locations, I can actually see my tuna portion and reasonable toppings. In this location, mostly toppings and much less tuna. Why skimp on the meat portion? Please don't be stingy with the amount of meat that is supposed to be in my Subway lunch sandwich. I hesitate to order from them again!

It was the worst Subway experience ever. The employee legit snatched napkins from my hand. He couldn’t understand what I wanted which okay but at the cash counter he legit snatched them and when I asked what his name was, he simply refused to tell.

The lettuce wasn't fresh and the sodas are flat just like the attitudes of the staff. They don't give toppings on the side like every other Subway that I have frequented over the years. Overall a very disappointing waste of time. Beware!!