Vital Records Section

Wish they have it anywhere online that the office is closed so I didn’t waste my time driving up.

Ive had nothing but good experience here. The ladies are very kind. What people aren’t aware of is that Vital Records does not fix certificates you have to contact the state.. Ik all to well that the state drags it feet on everything.. they literally don’t care.. its not their kid or wife etc.. they don’t do anymore work then what they are paid to do.. these ladies deserve a 10 star in my opinion 😁

I know that the pandemic has made work harder for the employees at this office, but someone has to be able to answer the phone or respond to emails for the people who are looking for status or whatever concern that someone has. We've been waiting 4+ months for a death certificate. This is ridiculous and unfair. The requests for Death/Birth certificates are essential and this office needs to do better at communicating to the public. Not answering the phone and not responding to emails is unprofessional. Do better please.

Unfortunately, you can't talk to anyone at the New York State department of health. I am trying to obtain a certified copy of my grandmother's birth certificate for purposes of dual citizenship. I followed the proper procedure and obtained a court order from a court of competent jurisdiction as instructed which by the way, cost thousands of dollars in court and attorney fees. Basically, you sue the New York State Department of Health. You need to deal with Vitalchek to place the order and after a few hundred more dollars, you just get the runaround. I just want to talk to someone that can tell me why I received all the other documents I requested but this one has been on process for 4 months. I totally understand there are covid delays but the rest of the world is opening up and fulf

You can no longer save yourself 60% of the cost to obtain a birth certificate that you are required to own (or produce) by the very ones who then charge you exorbitantly to physically have a copy of becuse let's face it, no one has ever had their original birth cert & not needed a copy at some point in their life, & if you want to save $17 shipping charge & travel 20 minutes to get one in person, that's no longer available. They say you can order on the phone, by mail or internet yet they won't do it by phone either and mail...what's that gonna help? Ill need a death certificate by the time the birth cert comes in so...the only option is paying freakishly high prices to get a copy of something that is considered only yours. Soc Sec sends it out free of charge and that's just as important o