Wendy's
Latham, NY · Fast food restaurant
- Address
- Wendy's, 1162 Troy-Schenectady Rd, Latham, NY 12110
- Phone
- (518) 782-5488
- Website
- locations.wendys.com/united-states/ny/latham/1162-troy-schenectady-road?utm_source=Yext&utm_medium=Google_My_Business&utm_campaign=Local_Search
- Status
- Closed · Opens 10 AM
Wendy's is a restaurant located in Latham, NY. It is one of 118 restaurants listed in Latham. Its 3.5-star rating is slightly below the Latham city average of 4.2 stars. There are 10 photos associated with this location.
About Wendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Hours
| Friday | 10 AM– |
Customer Reviews
Don’t go here at night. You’ll wait at the microphone for 7 mins just for someone to even respond. It always happens when the dark skinned girl is there. She is absolutely miserable every time I go. She needs to either get a job she actually wants or needs to be fired. No one wants to go to get food and be given attitude the entire time. She gives attitude when ur ordering as if she doesn’t want the business and she basically throws the order at you at the window. This place needs to get better workers. Ones that actually have good customer service. This review is by someone who does CUSTOMER service
I ordered baconator fries. Unbeknownst to me they were out of the cheese sauce. Instead of just sending it through. The team lead let me know and gave me the option to switch the item out. I opted for a refund instead of a substitution. I could see that they were busy with the drive through so I was very pleased that they were accommodating despite being busy. 10/10 would go again.
Don't go after 1000pm at night thru the drive thru. After waiting for 10 minutes the woman at the drive thru asked what I wanted as if she was in a great hurray. She had the attitude that showed me she could care less about customers. Maybe she needs to work someplace else. It's obvious ownership does care as they dont respond. Time to notify corporate headquarters.
Ordered a spicy chicken sandwich and ate half of it. It was night and I happened to look at it and saw RAW chicken! Went right back and they just said sorry here is your $7. I will be calling corporate!
I ordered a breakfast meal. They tried to over charge me. See photos. "Manager" went out and looked at menu board. No apology. Just said that "sometimes" they forget to change the menu board when they raise the prices. Went back in and she discounted my food by $2.00. (they only offer medium and large combos). FOOD SUCKED TOO! Chicken was very dry, hardly any "maple sauce", bacon tough, seasoned "potatoes" had NO POTATOES in them. It was like eating TREE BARK. I ordered a Peach Mellow Yellow. It tasted like colored water! They need to BRIX the machine in order to get the right mixture of carbonation and syrup. I definitely did not pay $8.39 for it, but I wouldn't have paid $6.39 either! A waste of my time and money! Well, Wendy's made it very easy for me not to come back in th
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.