Zaxby's Chicken Fingers & Buffalo Wings

Stopped in on a a tuesday right at opening time. The inside was super clean as well as the men's restroom. Ordered 5 finger plate combo. The employee (didn't catch her name) yet tall black woman was so very friendly and had a wonderful smile. She explained the "hotness of the flavors" and finished ringing me up. as i left i ordered a frozen lemonade and the first person helped me yet another lady (older white woman) behind the counter also looked at me and said hello and asked how i was doing.... This location was a very CLEAN and inviting and the staff was awesome. It is hard to get anyone to look up at you and also be very cordial these days... this visit was refreshing Thank you ladies at this location... made my day.

They often undercook their fries. If you try to use the app to time your order right to not get soggy warm fries that have steamed in the packaging. They will just pull you forward and make you wait. If you provided a better product that was cooked properly, there wouldn’t be any issues.

On Jan 17, 2026. I went to the establishment to get a Strawberry Lemonade, with peach syrup, like I have done several times before. I was willing to pay twice the amount of the cost of 1 pump of syrup, but I was told it was not possible. The first time, that I witnessed an establishment go out of it’s way , not to make more money

I ordered two dinners from this location and was disappointed with the overall quality. The chicken strips were noticeably small, and the regular fries portion did not match the price point. The coleslaw was not packaged in a sealed container, which caused the juices to leak during transit and left the fries soggy by the time the order arrived. The drinks were also an issue: one was incorrect, and the other tasted like plain carbonated water with no flavor. Between the portion sizes, the poor packaging, and the drink problems, the experience did not justify the cost or the wait. I do not plan to return.

Must say I've heard ppl talk about zaxbys before but I don't think we have one here in Louisiana... Or at least not anymore. Very iconic restaurant. The interior is very nice as is the decorum (pictured) I was blown away by the simplicity but deliciousness of the loaded fries (unfortunately seems to be a limited menu item). There was a deal for first time dining and using the app u get a free big zax snax so I DLed the app and redeemed that offer. Pretty nice so I could have done that just to eat. The BZS wasn't as good as the loaded fries but I used that to sample multiple sauces. I Was impressed the zaxbys goes the extra mile to ensures sanitary environment. Bag of food and drink all had security seals... That might seem minor but it'll give u peace of mind a door dasher or someone e